• Help is just a call away. Drive with confidence.

    Roadside Assistance provided by the NRMA is included with your hire when you book a listing that offers it. If you run into trouble — like a mechanical issue with the trailer, a flat tyre, or a wheel problem, or the trailer needs towing — help will be on the way.

    NRMA Logo

    Roadside Assistance provided by the NRMA includes:

    Mechanical trouble? We’ll help get it sorted.
    Flat tyre or wheel issues? We'll assist.
    Trailer can’t continue? Towing support is available.

  • Important Note

    Not all trailers include Roadside Assistance. Look for the Roadside & Trailer Shield tag when searching for trailers.

  • FAQs

    What’s included in Roadside Assistance by NRMA?

    Roadside Assistance, provided by NRMA, is available exclusively for customers renting Premium Listed Trailers. It includes help with tyre changes, towing, and common mechanical issues during the hire. Read more about the Roadside Assistance provided by NRMA.

    How do I contact NRMA for roadside assistance?

    You’ll receive the 24/7 Local Trailer Hire NRMA hotline phone number in your booking confirmation and it's also on your booking details page. If needed, call that number for help while on hire.

    Is Roadside Assistance available 24/7?

    Yes — roadside help through NRMA is available 24 hours a day, 7 days a week for any hire-related issues.

    How long does it take for roadside help to arrive?

    Response times depend on location, but NRMA typically responds within 30–45 minutes in metro areas.

    What should I do while waiting for roadside assistance?

    Stay in a safe spot with your hazard lights on. If possible, wait inside your vehicle and keep your phone handy for updates from NRMA.