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It costs nothing for an owner to list a trailer for hire on Local Trailer Hire. People looking to rent a trailer pay a small service fee on top of the hire price.
Last year:
You can set pick-up and return hours when creating your listing (and update them any time). You can have multiple pick-up and return windows per day, and different settings for each day of the week. If you're only available for pick-up and return before and after work hours, this is no issue. Customers will only be able to book pick-up and return during the hours you set.
You can also set "unavailable times" whenever your trailer is going to be unavailable (e.g. when you want to use it yourself) and customers won’t be able to place any bookings that overlap these periods.
You can find these settings under "My listings" then "Manage availability".
Yes, you can list as many trailers as you like as long as they are all available for hire.
We transfer the hire fee to you via bank transfer 24 hours after the start of the hire. It usually arrives in your bank account within 3-5 days.
Yes. In most states, trailer registration is mandatory. In Victoria, small trailers may be unregistered but when they are used for business purposes, like being hired out, they do need to be registered. Unregistered trailers are not able to be listed on Local Trailer Hire.
As per the rental terms, customers take full responsibility for the trailer while it is in their possession. Local Trailer Hire provides a $2,000 guarantee. A damage excess of up to $1,000 is payable by the customer. Full details can be found in the rental contract.
You'll need to enter a personal name when signing up to Local Trailer Hire. You can then enter your business details when setting up payouts.
We have a partnership with a trailer wholesaler, and can offer exclusive pricing for trailers to be listed on Local Trailer Hire – please send an email to hello@localtrailerhire.com.au and we can explore further.
At this point in time, no GST is payable on trailer rental through Local Trailer Hire.
Simply login to localtrailerhire.com.au, go to My bookings (also available via the burger menu in the top left if you're logged in on a mobile), and then select your booking. If the booking has been confirmed by the trailer owner, you will find the trailer's pick-up address under the picture of the trailer, near the top of the page. If you are still waiting on confirmation from the owner, you can only see the approximate location of the trailer, shown on the map on the trailer listing page.
Simply login to localtrailerhire.com.au, go to My bookings (also available via the burger menu in the top left if you're logged in on a mobile), and then select your booking. Here you will find the opportunity to message the owner at the bottom of the page.
When you request a booking, we put a temporary hold charge on your card to ensure the funds are available. This should show up in your online banking as a "pending" transaction. If the booking is confirmed, the payment will be completed, and if not, the "pending" transaction will expire and disappear from your online banking.
As per the terms and conditions, customers take full responsibility for the trailer while it is in their possession. Local Trailer Hire provides a $2,000 guarantee. A damage excess of up to $1,000 is payable by the customer. Full details can be found in the rental contract.
This would be a most unusual situation, however, you should not complete the hire. Please send an email to hello@localtrailerhire.com.au and we’ll sort it out. Sorry for the inconvenience…
As part of our identity verification process, we match the details you provided upon registration with your drivers licence details. The trailer owner is just making sure that you are you!
If you wish to extend your hire, please submit another booking request.
If you have booked for less than 24 hours (or any multiple of 24 hours) and you want to extend it to the full 24 hour period, you can contact the trailer owner and ask if this is possible and they may be able to extend the booking for you.
You can cancel a booking or booking request at any time. Refunds are dependent on when you cancel:
Easy - login to localtrailerhire.com.au, go to My bookings (also available via the burger menu in the top left if you're logged in on a mobile), and then select your booking. Press the "Cancel booking" or "Cancel booking request" button on the booking page.
You can cancel a booking or booking request at any time. Refunds are dependent on when you cancel:
They sure are! Please take a look at our privacy policy for further details.
Bookings for trailers can be made up to 88 days in advance.
Simply login to localtrailerhire.com.au click either the burger menu on mobile (top left) or your initials/photo on web (top right) and select “Account Settings.” Here you can update all these details.
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